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PlektonLabs

Success story · Utilities

Future Proof Integration Platform

Enercare, a prominent leader in the HVAC industry, faced significant challenges after undergoing multiple mergers and acquisitions.

The
challenge

An integration platform that could also align with the future strategic direction of the company

Legacy systems and technical debt

Multiple mergers and acquisitions resulted in a tangled web of legacy systems and substantial technical debt.

Inefficient workflows and systems

Loosely connected integration, manual error handling and a lack of feedback from consumers.

Choosing an integration platform

The organization needed to evaluate and select an enterprise integration platform for merging diverse systems.

Solution
design

PlektonLabs was engaged to lead the enterprise integration platform evaluation for Enercare

Develop a 360-degree architecture view

Establish a platform scoring framework

Assess tools and vendors thoroughly

Develop a 360-degree architecture view

The project involved developing a comprehensive 360-degree view of Enercare's enterprise architecture, which included all critical systems.

Establish a platform scoring framework

PlektonLabs also established a scoring framework to evaluate various integration platforms based on their ability to support Enercare's strategic objectives.

Assess tools and vendors thoroughly

A thorough assessment of tools and vendors was conducted to provide Enercare with strategic recommendations that would minimize total cost of ownership and maximize IT investment returns.

Platform
benefits

A scalable and reusable environment set up in 2 months, and consumer peace of mind with real-time data

Reusable
Environment

Improved
Revenue Model

Self-Served
Services

Real-Time Data
and Feedback

Results
delivered

Improved customer experience, an increase in revenue and faster development

Better customer experience

Consumer peace of mind with real-time data and feedback.

Increase in revenue

Improved revenue model with better capabilities.

Faster development

Scalable and reusable environment set up in 2 months.

Explore the Full Story Behind the Result

PlektonLabs

Take an inside look at the real-world strategy, technical breakthroughs, and unbroken execution loop that turned a high-stakes challenge into a major victory.