Skip to content
PlektonLabs

Success story · Utilities

Streamlining Permit Processes for Faster Broadband Deployment

Case study on integrating Hydro One's Joint Use Management Portal (JUMP) with Broadband One Window (BOW) using MuleSoft

The
challenge

Complying with the Building Broadband Faster Act (BBFA) and improving high-speed internet access

Near real-time data exchange

Ensuring near real-time data exchange between the Joint Use Management Portal (JUMP) and Broadband One Window (BOW).

Security and role management

Safeguarding sensitive data across integrated systems, and managing complex user roles across platforms.

Meeting BBFA regulatory timelines

Meeting tight deadlines while streamlining operations for Internet Service Providers (ISPs) and improving user experience.

Solution
design

PlektonLabs integrated JUMP and BOW using MuleSoft's Anypoint Platform

Synchronize key payloads in near real time

Monitor performance and secure the connection

Manage user roles for security and compliance

Synchronize key payloads in near real time

The solution involved designing integration flows, transforming data with DataWeave, and ensuring near real-time synchronization of key payloads, enabling bi-directional data exchange.

Monitor performance and secure the connection

Error-handling and monitoring tools were implemented to maintain performance and minimize disruptions. Additionally, a secure connection was established.

Manage user roles for security and compliance

User roles were managed to ensure data security and compliance, resulting in a streamlined, efficient platform that enhanced Hydro One's operational capabilities.

Integration
benefits

Faster application processing, reduced bottlenecks and a unified platform for easier application management

Applications
Processed Faster

One Unified
Platform

Meets BBFA
Requirements

Future IT
Enhancements

Results
delivered

A unified management platform, a scalable IT foundation and BBFA requirements met

Unified management platform

Unified platform for easier management.

Scalable IT foundation

Foundation for future IT enhancements.

BBFA requirements met

Adherence to BBFA requirements.

Explore the Full Story Behind the Result

PlektonLabs

Take an inside look at the real-world strategy, technical breakthroughs, and unbroken execution loop that turned a high-stakes challenge into a major victory.